Frequently asked

Answers, before you ask.

The essentials on how ResetRx works, who it's for, and how to get started. Can't find what you need? Reach our team and we'll get back within one business day.

Common questions

Everything you need to know.

About ResetRx

ResetRx is longevity made simple — a healthspan app that connects the dots between your biology, lifestyle, and wearables' health data into a personalized wellness plan, with real-time coaching (adaptive AI), and a live community to engage with peers and experts. The goal is simple: help you look, feel, and perform your best for decades to come, starting today.

You download the app, complete onboarding, connect your wearables (if you have any), and schedule a biomarker test if you choose Rx Complete. Using your results and self-reported habits, ResetRx builds a personalized plan across nutrition, exercise, sleep, and mindfulness, each with progressive levels that advance as you do. Every plan is reviewed and grounded in our expert science before it becomes active, and Eva, your adaptive AI coach, delivers it with real-time support 24/7, tracking your progress each step of the way.

No. Users join because they want to look, feel and perform their best for decades to come. They want more energy, better sleep, weight stability, and long-term disease prevention. Your plan is built from where your biology and habits stand today, not from a diagnosis.

ResetRx is built for men who want a clear, simplified way to understand their health and build long-term resilience. Most members are between 35 and 55, balancing work, family, and a shifting metabolism, which is exactly the window where small, personalized changes compound the most.

App, Access & Getting Started

Yes. ResetRx is a mobile app that you download to access your personalized wellness plans, coaching, community, and progress dashboard — all in one place, updated as your data and habits evolve.

Create your account in the app, choose your membership plan, and complete onboarding — either scheduling labs (if you selected our Rx Complete plan) or starting with wellness insights only (Rx Basic). You can connect wearables at any time, and Eva starts guiding you the same day.

You can start immediately once you download the app and onboard. If you selected Rx Complete, you will need to schedule your labs. Results are generally deposited into your ResetRx account within 24 hours of lab testing.

No. Every plan you receive is shaped by physician-built protocols and reviewed before it becomes active, so clinical judgment is already built into your guidance from day one. If a referral is ever needed, we'll let you know.

Yes. Wearables enhance your insights, but they are not required. You can track daily habits and follow your personalized plan without a device.

Testing

Through Quest Diagnostics — at a local lab on Rx Complete, or at your home or office on Rx Elite (coming soon).

Biomarkers across metabolic, cardiovascular, hormonal, and inflammatory health, including cholesterol panels, HbA1c, hs-CRP, and ApoB — the markers most predictive of long-term outcomes and the ones your plan is built around.

Once at the start, then again between days 90 and 180. Some members opt into more frequent testing on the higher tiers.

Eva & Protocols

Eva is an AI guide built into ResetRx, available 24/7 and continuously learning your biology and habits over time. Behind her, every protocol she delivers is shaped by physicians and reviewed by our team before it reaches you — Eva's the day-to-day voice, not the sole decision-maker.

You can flag any recommendation, and Eva learns from the correction. For anything clinical, the ResetRx physician network is one tap away.

Every recommendation maps to your biomarkers, goals, and patterns — nutrition plans alone are pulled from a dozen distinct dietary approaches, and exercise, sleep, and mindfulness each progress through multiple levels as you improve. Two members starting on the same day will rarely see the same protocol, and yours will change as you do.

Membership & Billing

Yes — any time, no penalty. While we finish the one-click cancel button in your account, just email support@resetrx.life and we'll process it the same day.

Ready when you are

Ready to start your reset?

Pick the membership that fits where you are. You can change tiers anytime.

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