Terms of service
TERMS OF USE
Effective Date: Nov 1, 2025
Welcome to ResetRx. These Terms of Use “Terms” govern your access to and use of the ResetRx website, mobile services, digital products, biomarker testing services, membership plans, AI-powered coaching, content, and any related offerings provided by Reset Rx Inc. “ResetRx,” “we,” “us,” or “our.”
Please read these Terms carefully before using the Services. By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree, you must not use the Services.
1. Eligibility
You must be at least 18 years old and legally able to enter into these Terms. The Services are intended for adults interested in wellness, lifestyle optimization, and biomarker-based insights. The Services are not for minors.
2. ResetRx Services
ResetRx provides educational healthspan content, biomarker testing facilitation, personalized lifestyle plans, and digital coaching. ResetRx does not provide medical care, diagnosis, treatment, or prescriptions.
The Services include:
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Access to educational content on lifestyle, metabolism, weight, sleep, stress, and healthspan
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AI-assisted coaching tools
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Lifestyle programs
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Optional membership plans
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Biomarker testing arranged through third-party laboratory and physician partners
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Progress dashboards and self-tracking tools
ResetRx is not a medical provider, and the Services do not replace individualized medical advice.
3. Not Medical Advice
ResetRx provides educational and informational content meant to support general wellness. ResetRx does not practice medicine, perform medical evaluations, or diagnose health conditions. All biomarker interpretations are educational and non-diagnostic.
You agree to:
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Seek the advice of a licensed clinician for medical concerns
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Not rely on ResetRx for decisions about diagnosis, treatment, or medication
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Call 911 or seek emergency medical care for urgent symptoms
Any telehealth or clinical services you may access through optional third-party partners are governed by separate terms and privacy practices.
4. Biomarker Testing
If you purchase a biomarker testing package, you authorize ResetRx, its physician partner(s), laboratory partners, and affiliated clinicians to facilitate your test ordering, collection, processing, and results delivery.
You acknowledge that:
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Testing is performed by third-party laboratories
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The test measures biomarkers for wellness and informational purposes only
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Results may vary depending on sample quality, timing, diet, medications, and other factors
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Laboratory processing times may vary
ResetRx is not responsible for laboratory errors, delays, or result interpretation beyond educational commentary.
5. Memberships, Fees, and Auto-Renewal
ResetRx may offer subscription-based memberships that provide ongoing access to content, coaching, and platform services.
5.1 Auto-Renewal (including California-specific notices)
If you enroll in a membership plan:
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Your membership will automatically renew at the end of each billing cycle unless you cancel
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You will be charged using the payment method on file
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Pricing, renewal terms, and cancellation instructions will be clearly presented during checkout
5.2 California Auto-Renewal Compliance
For California customers:
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Renewal terms will be presented in a clear and conspicuous manner before purchase
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You will receive a post-purchase acknowledgment email summarizing renewal terms and cancellation methods
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You may cancel online at any time without additional steps
5.3 Cancellation
You can cancel your membership at any time through your account settings or by contacting support at info@resetrx.life.
Cancellations take effect at the end of the current billing period. Fees already processed are non-refundable unless required by state law.
6. No Guarantee of Results
ResetRx provides lifestyle and educational recommendations. Although many users experience improvements, ResetRx does not guarantee outcomes, biomarker changes, weight loss, or health improvements.
7. User Responsibilities
You agree not to:
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Misuse or disrupt the Services
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Upload inaccurate or misleading information
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Use the Services for illegal or commercial purposes
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Attempt to reverse-engineer or copy proprietary materials
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Provide false information to clinicians, labs, or our platform
8. Intellectual Property
All content, trademarks, images, videos, graphics, data science features, AI systems, software, and platform materials are owned by ResetRx or its licensors. You may not reproduce, distribute, modify, or create derivative works without written permission.
9. Third-Party Services
The Services may include integrations (Quest Diagnostics, wearable devices, payment processors, telehealth partners). ResetRx is not responsible for third-party actions, data practices, or performance. Your use of third-party services is subject to their own terms.
10. Limitation of Liability
To the fullest extent allowed by law, ResetRx is not liable for:
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Medical decisions made using our content
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Damages resulting from reliance on biomarker interpretations
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Errors or delays from laboratories, carriers, or third-party services
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Loss of data, interruptions, or unauthorized access
In no event will ResetRx’s total liability exceed the amount you paid in the twelve months preceding the claim.
Some states, including California, do not allow limitations on certain damages, so some provisions may not apply.
11. Indemnification
You agree to indemnify and hold harmless ResetRx from claims arising from your use of the Services, violation of these Terms, or misuse of biomarker data.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. For California customers, you are entitled to all consumer protections under California law.
13. Dispute Resolution and Arbitration
Most disputes can be resolved by contacting customer support. If we cannot resolve a dispute, you agree to binding arbitration under the Federal Arbitration Act.
You waive the right to a jury trial and class action, except where prohibited by state law.
California consumers retain any arbitration rights required by California law.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted with an updated “Effective Date.” Your continued use of the Services means you accept the updated Terms.
15. Contact Information
Reset Rx Inc.
2810 N. Church, Suite 578340
Wilmington, DE 19802
info@resetrx.life